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Real Time Offers

Direct Shoppers’ Behavior On-Site in Real Time

Move from Insight to Action in an Instant


Real Time Offers enable retailers to direct their shoppers’ buying behavior while it’s actually happening
on their site – instantly.

Powered by our award-winning Behavioral Commerce Platform, retailers can use LIVE data to instantly link tailored campaigns to individual shoppers based on their particular shopping personalities and buying behaviors.

Use Real Time Offers to:

  • Reduce shopping cart abandonment
  • Increase average order values
  • Upsell, cross-sell
  • Create flash sales, secret sales
  • Encourage visitors to join your mailing list or loyalty program
  • Launch time-based, seasonal sales
  • Announce new products

Launched with a single javascript tag that never requires additional creative resources on your part, Real Time Offers can appear anywhere on your site.

In addition, our pixels load independently of your site so they’ll never impact load times or cause downtime. They can even be launched when your site is on lock down or code freeze.


Real Time Offers Features



No Creative Resources Needed

It’s easier to create than a search ad so no creative resources are needed to start.


No Engineering Resources Needed

Because we don’t interfere with your site code, no engineering babysitting is needed.


Reduce Cart Abandonment

Deliver a free shipping or discount offer at the right time and reduce cart abandonment.


Branded Creative

We’ll match your brand to ensure optimal results.


Dynamic Upsell/Cross-sell

Showcase other products based on what shoppers viewed or added to cart.


New Product Announcements

Enlighten shoppers about new products you have.


Time-Based/Seasonal Offers

Easily rotate up holiday, seasonal or time based offers.


Secret Sales/Flash Sales

Quickly launch to all or a segment of your shoppers.


Increase Average Order Value

Incent adding items to cart to qualify for offers like free shipping.


Grow Your Business

Discover new opportunities to definitively engage your shoppers.

Real Time Offers Match Your Site


Use Cases


Behaviorally-Driven Real Time Offers

Shopper Type Shopper Personality Description Real Time Offer
Cart Abandoner Adds products to their cart, but frequently leaves site without purchasing
Coupon Hunter Browses frequently, but buys only when a coupon is offered

Marketing Issues

Marketing Issue Marketing Issue Description Real Time Offer
Increase Average Order Value Shoppers are only purchasing one or two items, or only low-ticket items
Increase Future Sales Return and referral rates are too low as well

Business Issues

Business Issue Business Issue Description Real Time Offer
Want to introduce new brands or products shoppers wouldn’t otherwise have considered Has new products and brands to introduce to shoppers but engagement on email is too low and doesn’t reach 70%-80% of intended audience
Increase Seasonal Revenue Trying to increase revenue during critical holiday period

Client Testimonials


“SteelHouse’s new platform and Real Time Offers give us the best opportunities to reach our shoppers in real time while they’re still shopping on Mrs.Fields.com. We’ve been impressed with the results to date. They make it easy for us to get the right behaviorally driven offer in front of certain shoppers while they’re still shopping which increases our conversion and ultimately our revenue, while preserving our margin on other shoppers.”

— John Brinkerhoff, Online Marketing Manager, Mrs. Fields

“This is the best new product I’ve seen this year. It solves a number of business issues and gives us the functionality to launch new initiatives like Daily Deals that would have been impossible to pull off with our internal resources. Being able to segment shoppers in real time by their buying behavior and shopping personality – while they’re still shopping – is phenomenal since we can really tailor messages and personalize the site experience. It all results in more sales for us.”

— Matt Taylor, Director of Online Marketing and Business Development, eCampus